GLR Spotlight is an interview series featuring Matchmakers, Dating Coaches & Relationship Experts
Global Love Report – January 17th, 2024
Interviewed by Global Love Report
GLR Spotlight was created to feature some of our industry peers as a way for our community to get to know one another. Learn from what has worked successfully, as well as gain different perspectives and insights into various business strategies. We hope to continuously grow as an industry together by sharing these best practices with everyone!
About Rachel MacLynn
Rachel MacLynn is the founder and CEO of MacLynn, an international dating agency that provides matchmaking and coaching based in London. She distinguishes herself through her commitment to integrity, high standards, and inclusion.
She holds a Master’s Degree in Occupational Psychology, which has provided her with a deep understanding of human behavior and relationships. Discover more about her captivating journey in the interview below!
Global Love Report Interview
Global Love Report (GLR): What was your career before entering the matchmaking industry?
Rachel MacLynn (RM): Before I embarked on my journey into the world of matchmaking, I was immersed in the field of psychology. I hold a Master’s Degree in Occupational Psychology, which provided me with a rich understanding of human behavior and relationships. This background was instrumental in shaping my approach to matchmaking, blending psychological principles with the art of connecting people.
GLR: Why did you decide to become a matchmaker?
RM: When I first discovered matchmaking existed as a career path it immediately struck a chord with me. My choice to study psychology was based on my lifelong fascination with people and how we seek happiness.
Witnessing the transformative power of meaningful connections, I was drawn to the idea of using my psychological expertise to help people find not just love, but compatibility and lasting healthy relationships. The idea of creating a service that was more thoughtful, inclusive, and based on psychological principles was compelling to me.
GLR: What are some of the things that make being a matchmaker worthwhile in your opinion?
RM: The most rewarding aspect of being a matchmaker is seeing the profound impact that a well-matched relationship can have on an individual’s life. It’s not just about creating couples; it’s about unlocking personal growth, happiness, and fulfillment. Witnessing clients embark on journeys of self-discovery, and finding love that complements their values and aspirations, reinforces the meaningful work we do.
GLR: What are some of the challenges that you’ve had to face and how did you handle them?
RM: One of the significant challenges in this industry is managing expectations while maintaining an authentic and optimistic approach. In matchmaking, each client’s needs and experiences are unique, and sometimes, finding the right match can take time. I’ve learned that clear communication, patience, and staying true to our values and methodologies are key to overcoming these challenges.
GLR: Could you share with us some stories about your life as a matchmaker?
RM: One of my most cherished achievements was when Maclynn International was recognized as one of the world’s best matchmaking agencies. This accolade was a testament to our team’s dedication and expertise.
As for memorable clients, one that stands out is a couple who are now happily married after being introduced through our service. They now live together in an idyllic village in Switzerland. He is Swiss, she is Chinese. If you allow yourself to judge on labels and stereotypes you would see two very different people.
However, if you ignore labels and assess compatibility by focussing on core values and life goals, you see two perfectly matched individuals. This is why I am so proud of the service my team and I have curated over the years. One which embraces inclusion, empowerment, and celebrating the uniqueness of each person we have the pleasure of working with.
GLR: Do you have any words of advice for people who are new in the industry?
RM: For those new to matchmaking, my advice is to focus on building strong, empathetic relationships with your clients. Understand their stories, their dreams, and their fears. Your role is more than just a matchmaker; you are a confidant, an advisor, and at times, a coach.
Above all, maintain integrity and professionalism in every aspect of your work. When you start on your own, you are the brand. Think about what’s important to you and how you want to be known. As your business evolves and especially if you decide to grow a team, your brand will be more important than you could ever imagine.
It will shape not just how you market your business, but how you hire staff, who you hire, the types of clients you seek, and the way you deliver your service. Finally, have a plan to keep you focussed and enable the celebration of hitting your goals, but don’t be closed to new opportunities that could take you on a different path to success.
GLR: What growth plans do you have for Maclynn?
RM: We currently have offices in New York, New Jersey, and California, led by my incredible partners Gina Yannotta and Sarah Powell. We are on the lookout for a new matchmaker to join our team to help us expand into new territories in North America.
An experienced matchmaker with entrepreneurial drive, but who prefers to be part of an established team would be ideal! We will provide all systems and processes, access to our global database of exceptional singles, and ongoing support from our highly experienced and friendly team.
GLR: Could you share some of your “best practices” tips for those just starting in the industry?
RM: Firstly, keep learning – it’s especially invaluable to invest in understanding the psychology behind relationships. Build a diverse network; the wider your network, the greater your chances of making successful matches.
If you mess up, be accountable and put things right – you’ll be more respected this way. Lastly, maintain confidentiality and discretion at all times. Your clients’ trust is your biggest asset.
Read more Global Love Report Spotlight Interviews here.
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